After-Sales Service
Bossmen Dry Box After-Sales Service
As a professional humidity control device, BOSSMEN dry cabinets are dedicated to providing long-term, stable protection for your valuable items. We understand that purchasing a dry cabinet is not just a one-time transaction, but a long-term service relationship. Therefore, we offer comprehensive after-sales service to ensure that you can use your BOSSMEN dry cabinet with peace of mind.
Bossmen Dry Box After-Sales Service
How can I send the removed dehumidifier unit and control panel in for repair?
Disassemble the dehumidifier unit and panel, and note the cause of the malfunction.
Send the equipment to the following address: BOSSMEN Co., Ltd. Maintenance Department, No. 746, Section 1, Yanghu Road, Yangmei District, Taoyuan City, 326, Taiwan.
We will complete the inspection and repair within 10 days and contact you, primarily by landline phone. Please be aware of unfamiliar calls from (03) 475-3901. If your dehumidifier cabinet is an older model and the damaged parts have been discontinued, it may not be repairable. Thank you for your understanding and cooperation. For any other questions, please feel free to contact our customer service team.
Bossmen Product Warranty Service
Customer satisfaction is our top priority, and we are committed to providing high-quality after-sales service. If you are dissatisfied with any product or service, we will listen to your feedback and make adjustments according to your needs to ensure that your issue is resolved properly. Your satisfaction drives our continuous improvement.
The core goal of BOSSMEN dry cabinet after-sales service is to ensure that every user enjoys efficient and convenient service, keeping your dry cabinet in optimal working condition. Whether it’s product repairs, technical support, or desiccant replacement, we are always here to assist you.
Technical Support Provided by Bossmen
We provide professional technical support to help you solve any issues during the use of the dry cabinet. Whether it’s installation, settings, or operational problems, our customer service team will provide detailed guidance based on your needs. You can contact us via phone, email, or online customer service for expert assistance.
Troubleshooting and Maintenance
BOSSMEN dry cabinets come with a comprehensive warranty service. During the warranty period, we guarantee free repair or replacement if the product malfunctions under normal usage. The specific warranty terms may vary depending on the model, and you can learn about the warranty period and coverage at the time of purchase.
Satisfaction Guarantee
If your dry cabinet encounters a malfunction, we offer quick fault diagnosis services. Our professional technicians will identify the cause of the issue based on your feedback and offer solutions. During the warranty period, repairs are free of charge. After the warranty expires, we will still provide paid repair services to ensure your dry cabinet continues to operate normally.